ALC is committed to providing you with up-to-date information from our Roaring Fork Valley partners so you can navigate your travel to and from Aspen during COVID-19. 

We have been working closely with the Aspen and Snowmass hotel sales teams to bring you information on the hotels’ cancellation policies for summer and fall of 2020, deposit requirements and when they expect to re-open. 

Here are all the details you need to know in one place.

THE LITTLE NELL & RESIDENCES

For summer and fall bookings, The Little Nell & Residences will require a 50% refundable deposit at the time of confirmation with final payment due seven-days prior to arrival. This has been modified from their traditional 30-day policy. Their winter policy will stay unchanged for the 2020/21 ski season.

At this time, they are moving forward with re-opening the resort on June 12th as originally planned. Leisure Sales Specialist Tim explained, “Of course as the parameters around the COVID-19 pandemic are revisited, we, too, will be reevaluating. Should plans change this will be conveyed accordingly.”

HOTEL JEROME

For summer and fall, Hotel Jerome’s cancellation policy is 48 hours with a 2-night deposit until December 2020. Winter 2020/2021 will resume normal cancellation and deposit requirements.

ST. REGIS, W ASPEN & THE WESTIN SNOWMASS

For guests with existing reservations for any future arrival date, including reservations with prepaid rates that are typically more restrictive, Marriott will allow full changes and cancellations without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by June 30, 2020. Please note that any changes to existing reservations will be subject to availability and rate differences.

For guests making new reservations for any future arrival date, including reservations with prepaid rates, between today and June 30, 2020, Marriott will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and rate differences.”

VICEROY SNOWMASS

In terms of the Viceroy at Snowmass, guests’ credit card information will be collected at time of booking with no deposit taken. At 48 hours prior to arrival, a one night deposit will be collected by charging that card and would be non-refundable in the event of cancellation within the 48 hours. 

LIMELIGHT ASPEN & SNOWMASS

The Limelight Aspen & Snowmass properties’ cancellation policy for summer and fall is as follows: cancellation made within 7 days of arrival will forfeit the entire stay amount.

A refundable deposit of 50% will be taken at time of booking. Remainder due 7 days prior to arrival. *The 4th of July and Labor Day holiday weekends require a 30-day cancellation policy.